What does non-verbal communication include in the MOOW role?

In the context of the Messenger of the Watch (MOOW) role, non-verbal communication encompasses a broad range of cues that convey messages beyond spoken or written words. This includes body language, which refers to gestures, posture, and movements that can indicate a person’s feelings or intentions. Tone of voice plays a critical role as it can modify the meaning of spoken words, providing context about the speaker's emotions or emphasis. Facial expressions are also vital, as they can communicate a wide array of emotions such as happiness, anger, confusion, or concern without the need for verbal communication.

Understanding non-verbal cues is essential in the MOOW role because they can provide important context and enhance the effectiveness of communication. For instance, recognizing a colleague's body language might help a messenger gauge their receptiveness to a conversation or identify when further discussion is needed. By mastering these non-verbal communication aspects, a MOOW can interact more effectively and build stronger connections.